Assuring Culturally and Linguistically Appropriate Services

In by Paige Haberkorn

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Recorded Date:  November 6, 2023
Time: 10:00 am – 11:30 am CST

The words we choose are crucial, but what happens when linguistic barriers remain unaddressed? In this session led by Harold Gates, President and Co-founder of the Midwest Center for Cultural Competence, and featuring Lisa Demmon, Community Program Coordinator for Deaf Inspire, LLC, we will explore meaningful efforts to engage with people who speak diverse languages and to communicate effectively with individuals who are deaf or hard of hearing. Culturally and linguistically appropriate services (CLAS) are a way to enhance the quality of services provided to all individuals, ultimately aiding in reducing health disparities and achieving health equity. Participants will learn the fundamentals of CLAS, receive suggestions on how to communicate effectively with diverse speakers and listeners, and share their experiences of working with linguistically diverse individuals.


Harold Gates

President and Co-Founder of Midwest Center for Cultural Competence

Lisa Demmon

Community Program Coordinator for Deaf Inspire, LLC